Find answers to the most common questions about MatchMusic, our platform connecting artists with curators.
We're here to help you with any questions you might have.
MatchMusic is a marketplace connecting artists with curators. Artists upload their songs and send them to curators using credits. Curators decide whether to add the songs to their playlists or provide professional feedback to help improve the artist's production.
The platform is open to artists, managers, record labels, and curators worldwide.
You must be at least 16 years old. Minors can use the platform with parental authorization and financial control.
Artists use credits to send songs to curators, so it is paid. Curators do not pay—they earn credits as compensation for feedback.
Artists can register directly from the Artist Dashboard. Curators need prior approval before their account becomes active.
Yes, by contacting contact@matchmusic.com. Deleting your account will result in losing all credits with no refund.
Yes, you can update your data from your profile.
Yes, you can use your Google account to sign up.
Credits are virtual coins within the platform. Each credit equals one US dollar and is used to send songs to curators.
No, credits are non-refundable and cannot be converted to cash, except in exceptional cases by contacting contact@matchmusic.com.
Artists can buy from $5 (5 credits). Curators can withdraw from $20.
Payments are handled by Stripe, and we apply advanced standard security measures to protect transactions.
Between 7 and 14 business days.
From your Artist Dashboard, go to "Find Curators," select curators, and send your song using credits.
No, you can only see which curators you've sent your songs to.
Credits are refunded in full if the review expires without being completed. If feedback is poor quality, you can report it to contact@matchmusic.com.
Curators must listen to a minimum of the song, meet minimum word requirements, and can use AI assistance to structure professional feedback. Feedback evaluates mix, sound quality, mastering, structure, and originality.
No. Using your music outside MatchMusic is strictly prohibited and may result in account suspension.
No. Artists retain ownership. MatchMusic protects the music on the platform and takes action against copyright violations.
Contact contact@matchmusic.com to report it.
Yes. We use industry-standard security measures and only share information with necessary services like Stripe and Clerk.
No, we never sell or share personal data with third parties.
Yes, by contacting contact@matchmusic.com.
Yes, the platform is available worldwide.