Privacy & Data Protection

PRIVACY POLICY

WE RESPECT YOUR PRIVACY AND ARE COMMITTED TO PROTECTING YOUR PERSONAL DATA

Effective Date: August 30, 2025

MatchMusic ("we," "our," "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our marketplace platform that connects artists with curators.

1. Information We Collect

We may collect the following types of personal information when you use our services:

  • Account Information: Name, email address, login credentials, and other information you provide when creating an account.
  • Transaction Information: Payment details processed through our payment partner (Stripe).
  • Content Submissions: Music files, links, or other content you upload to send to curators.
  • Usage Data: Information about how you interact with our platform, such as activity logs, device/browser type, and IP address.

2. How We Use Your Information

We use the information collected to:

  • Provide, operate, and improve our platform and services.
  • Facilitate communication between artists and curators.
  • Process transactions securely.
  • Prevent fraud, unauthorized use, and enforce our Terms of Service.
  • Respond to user inquiries and provide customer support.

We do not sell or share your personal information with third parties for marketing purposes.

3. Data Storage and Retention

  • Your data is stored on secure servers located in the European Union (currently in Paris).
  • We retain user information for up to one (1) year unless you request deletion earlier.
  • Users may request deletion of their data at any time by contacting us at support@matchmusic.co.

4. Data Sharing

We may share your data only with:

  • Service Providers: Trusted providers that help us operate the platform (e.g., authentication, payments, hosting).
  • Legal Requirements: If required by law or to protect rights, safety, or security.

We will never sell your personal data to third parties.

5. User Rights

You have the right to:

  • Request a copy of the personal data we hold about you.
  • Request correction or deletion of your personal data.
  • Withdraw your consent to processing, where applicable.

All requests can be made by contacting us at support@matchmusic.co.

6. Payments

Payments are processed securely through Stripe. We do not store your credit card or banking details directly.

7. Children's Privacy

Our services are not intended for individuals under the age of 16.

  • If you are under 16, you may only use the platform with verified parental or guardian consent.
  • We do not knowingly collect information from minors without authorization.

8. Data Security

We implement industry-standard security measures to protect your data. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute protection.

9. International Use

Our services are operated and hosted in the European Union. If you access our platform from outside the EU, you consent to the transfer and processing of your information in accordance with this Privacy Policy.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be effective when posted on our website with a revised "Effective Date."

11. Contact Us

For any privacy-related questions, requests, or concerns, you can reach us at:

MatchMusic

Email: support@matchmusic.co

Legal/Privacy Inquiries: legal@matchmusic.co